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Frequently Asked Questions

What kind of insurance do you accept?

  • Network Health Plan
  • Network Health Plan Prevea
  • WEA Trust
  • Aetna EAP
  • Tricare
  • Health Net
  • MHN
  • OptumHealth
  • Behavior Solutions
  • PacifiCare Behavioral Health
  • MutilPlan
  • PHCS/Savility
  • Health EOS
  • Trilogy
  • Humana
  • BlueCross BlueShield

Do you accept Badger Care, Medicare, Medicaid or Public Assistance?
Currently, Dr. Gerald Bannasch is able to accept Badger Care, Medicare and Medicaid; however, the therapy staff cannot currently accept these methods of payment.

How much will my sessions cost?
We have an agreement with the insurance companies listed above to accept the amount that they have agreed to pay us as payment in full. Clients who are insured with the companies above are only responsible to pay any co-payments that they may have and any deductibles that may be owned. We can call your company before your first visit to find out exactly what you will owe us for any co-payments and any deductibles. Different companies all pay us different amounts according to the agreements that we have reached with each company.

Our Licensed Professional Counselors in Training are able to see clients who do not have insurance or for whom finances are a concern. Counselors in Training have completed their Bachelors and Masters degrees and have passed the National Counseling Exam. Wisconsin law states that all counselors must have 3,000 hours of direct counseling experience and supervision prior to being fully Licensed Professional Counselors.

Do I need a doctor’s referral to see you? Do my visits have to be pre-certified?
Currently, Tricare Clients will need a primary care physician to “refer” them to us; we can, however, take care of that for you. For other insurance companies, no doctor referral is needed. We can find out if your visits must be pre-certified when we call them to find out about co-payments and deductibles. If a precertification is needed, we will take care of that for you.

How long is the wait to see you?
The wait to see us varies depending on your flexibility of times that you can come in. We can usually see you within 5 working days if you can free yourself up to come in. Evening appoints can take up to 2 weeks to schedule; however, priority will be given to those who have an urgent need to come in.

Can you prescribe medication?
We have a psychiatrist and neurologist as a valued member of our team who can handle medication management.

Do you do Couples Counseling?
We specialize in working with couples; married, dating, cohabitating and same sex couples are all welcome.

Can you do psychological testing or assessments?
We do career assessment and leadership enhancement at GJB Health Services; however, if your child needs to be tested for school, you will need to see a psychologist.  Dr. Gerald Bannasch performs psychological, neuropsychological and neurological testing.

Do you see children and/or pre-teens?
We see children as young as 8 for neurologic and psychiatric assessment and treatment.  Our therapy staff also works with children individually and with families.

Do you have Anger Management Classes?
Yes, we do.

I’ve been court ordered to have an Alcohol Assessment, can you help?
Alcohol Assessments for court must be completed by a “court approved Alcohol Drug Counselor”, we are not approved to perform this service; however with over 25 years of working with clients who have alcohol/drug issues (and working for 3 years teaching classes for people who have been arrested for DUI) we are exceptionally qualified to help you deal with any type of addiction issues.

Are you a Christian Based counselor?
While we believe that spiritual development can be an asset in dealing with any issues with which people struggle, we have no biases about the type of spiritual beliefs any of our clients have; Christian, Jewish, Pagan, Buddhist, Muslim, Mormon, Agnostic, Atheist and/or any other type of religion (or lack thereof), it makes no difference to us.

How do I know if I’m an alcoholic?
If there is a pattern of alcohol related problems there is usually cause for concern. If you cannot predict with any degree of accuracy: when you are going to drink and when you are not (“changing your mind” doesn’t count); if you cannot predict with any degree of accuracy how much you’re going to drink once you start drinking and if you cannot predict with any degree of accuracy what is going to happen to you once you start drinking, your drinking is out of control. If your drinking is out of control, then by definition, you are an alcoholic. If you are “trying to control” your drinking, that is an indicator that you are in trouble; when was the last time you said to yourself, “Oh my goodness, I have just got to cut back on the amount of green beans that I’m eating!”?

Is it true that a person has to “bottom out” with their alcohol and/or drug abuse before they can get help?
You can lead a horse to water, but you can’t make him drink; however, you can take him to the creek and tie him up until he gets thirsty. With intervention, it is possible to “raise the bottom” up to meet the alcoholic/addict. Intervention does not necessarily mean that a “Formal Intervention” needs to occur; we have been able to help our clients to realize the extent and degree of their difficulties with regular sessions.