FAQs

FAQ

 

Click on a question below to read the answer:

 

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Arise
  • Behavior Solutions
  • Health EOS
  • Health Net
  • Humana
  • Medicare / Medicaid (Dr. Gerald Bannasch only)
  • MHN
  • MutilPlan
  • Network Health Plan
  • Network Health Plan Prevea
  • OptumHealth
  • PacifiCare Behavioral Health
  • PHCS/Savility
  • Tricare/Health Net Federal Services
  • Trilogy
  • United
  • WEA Trust

Currently Dr. Bannasch accepts these payment plans and so do some of the other members of the provider team.
Tricare insurance may require clients to obtain a referral from a primary care physician prior to making an appointment with GJB Health Services.  GJB Health Services staff can help to expedite this process and Dr. Bannasch is willing to sign off as a “supervising physician” if clients have difficulty obtaining a supervising physician on their own.

Occasionally, unresolvable difficulties have occurred while attempting to obtain these necessary referrals due to the many intricacies of the Tricare insurance procedures.

Most insurance companies DO NOT REQUIRE a doctor’s referral for the first session.
When the support team calls the insurance provider to obtain co-payment and deductible information, pre-certification information is also requested.  Clients should also check with their companies to be absolutely sure that everything is in order, as occasionally, we receive inaccurate information!
An appointment can usually be scheduled within 5 working days.  Evening appointments may take up to 2 weeks to schedule.  Priority is given only to those who have an urgent need.

Medication can only be prescribed by a medical doctor (MD), physician’s assistant (PA) or by a nurse practitioner (NP).  Dr. Gerald Bannasch provides medication management for psychiatric and neurological patients.

We administer neuropsychological and psychological testing provide the following assessments:

  • Career
  • Depression & Alcohol
  • Post-Traumatic Stress Syndrome
  • Leadership Enhancement & Values Clarification
  • Minnesota Multiphasic Personality Inventory (MMPI)

Yes, we do provide testing for children
Yes, we do.  Kathleen enjoys working with children, as does Korah.  Dr. Bannasch also treats children with Movement Disorders (Parkinson’s disease, Tourette’s syndrome, etc.), seizures, developmental and genetic abnormalities, and migraine headaches.  Teens and adults with these issues are also treated by Dr. Bannasch.
When the need is there, we do.  Please call us if you or a loved one has the need for this class/group.  Also, if clients are court ordered to undergo anger management counseling, or an attorney suggests treatment, GJB Health Services will be happy to work with clients, make calls or write reports.  Consulting directly with attorneys, giving depositions or giving testimony in court are all services which are provided.
Working with couples (married, dating, cohabitating or same sex) is an area of expertise and passion for the GJB Health Services Counseling team.  Gloria Bannasch is Wisconsin’s only Certified Gottman Therapist.
Doctors John Gottman and Julie Schwartz Gottman founded the Gottman Institute in 1966. The Gottman Institute has two major functions: helping couples directly and providing state-of-the-art training to mental health professionals and other health care providers.
The Gottman Institute applies leading-edge research on marriage in a practical, down-to-earth therapy and trains therapists committed to helping couples. No other approach to couple’s education and therapy has relied on such intensive, detailed, and long-term scientific study of why marriages succeed or fail.
The Gottman research team studied 677 couples and followed them for up to 18 years.  The team also studied hundreds of couples who spent a 24-hour period in a special apartment where from 9a.m. to 9p.m. all their interactions and actions were recorded.  Teams of coders then viewed the footage; taking notes and coding every single interaction that occurred.

Gloria and Tania often team up to help couples resolve sexual and intimacy issues.  Tania also works with couples alone and so does Kathleen.

Spirituality can be an asset in dealing with many issues with which people struggle.  There are no biases at GJB Health Services about the type of spiritual beliefs any client may have.  Whether clients identify as Christian, Jewish, Pagan, Buddhist, Muslim, Mormon, Agnostic, Atheist and/or any other type of spiritual practice (or lack thereof), it makes no difference here.

Clients are asked about religious or spiritual practices during their initial evaluations, or soon afterward.  The reason this information is asked is because support systems are of vital importance and people who have a spiritual practice of any type can often tap into a strength that is seemingly greater than their own.   If a client is uncomfortable sharing this information, they are entitled to decline answering questions about spiritually and religion.

Yes and no.  Alcohol assessments that are court-ordered must be completed by a “court approved alcohol and other drugs counselor”.  Nobody on our team currently has that certification.  Gloria does have over 30 years working with clients who have alcohol/drug issues and is exceptionally qualified to help clients deal with any type of addiction issues.
If there is a pattern of problems which are related to alcohol or other drugs, there is usually cause for concern.  If a person cannot predict, with any degree of accuracy:

  • When they will drink
  • When they will not drink
  • How much they will consume once they start drinking
  • And what is going to happen to them, once they start drinking

Then the drinking may be out of control.  If drinking is out of control, then, there is often alcoholism present.  The same goes for any other “recreational” drugs, gambling, over-spending, excessive internet usage or food struggles; loss of control is an indicator of addiction, powerlessness and unmanageability.

If a person is “trying to control” their drinking, then the drinking is out of control.  Saying to others, or to oneself, that alcohol consumption will be decreased, or only consumed under certain conditions, is a sign that drinking is controlling the person and the person has lost control of the alcohol.  The battle is over, and alcohol has won.

After all, when was the last time anyone said to themselves, “Oh my goodness, I’ve just got to cut back on the amount of green beans that I’m eating”?  There have not been any clients who have come in for help in reducing the amount of green beans that they are consuming (yet).

With intervention, it’s possible to “raise the bottom” to meet the alcoholic/addict where they are in their current assessment of how big of a problem that alcohol (or other drugs).

Intervention can, and does, occur in different ways and not just as a “formal intervention”.  Many clients have come to realize the extent and degree of their difficulties with regular sessions and family support.  They have been able to interrupt the system that has allowed them to stay “sick” and begin a program of recovery.  Intervention saves lives.

Practically speaking, alcoholics/addicts seldom want to stop using their drugs of choice; they just want the problems and pain to go away.  Recovery rates are the same whether a person enters treatment for addiction via a court-order, a formal intervention, or “voluntarily”
Almost everyone who begins therapy is ambivalence about changing their behavior.  People seek counseling when a problem or issue is not getting better.  They are “handling” the situation the way they have always handled similar situations, but it’s stopped working.

For many people, this is their first experience with counseling; they are fearful and don’t know what to expect.  For other clients who have had counseling in the past, there may have been negative experiences.  Most people wouldn’t be here at all if they knew of anything else that would work to solve the problem.

It’s like going to the dentist:  nobody is looking forward to going to see a dentist, but pain will go away or decrease if we go.  Sometimes pain can be avoided if we go regularly.  So, almost everyone goes to the dentist, but nobody is happy about going.

Terminating therapy is an individual matter.  Essentially, therapy reaches an end when clients have overcome or resolved their original concerns.  Practically speaking, none of us will ever be “done” learning, bettering ourselves, learning self-love, becoming more mindful, becoming less judgmental, becoming more accepting, learning to be a more loving parent, partner or friend.  None of us will never be completely “grown-up” or fully mature (thank goodness).

There will be a time when the part of the journey that we have been honored to take with each client, will be over.  Sometimes clients know the journey has ended and tell us; sometimes we may know.  Sometimes everyone knows at the same time (which happens with high frequency).

  • A couple learns to accept, forgive, and appreciate each other as well as learning to fight fairly and effectively. Or they decide to separate or divorce and have learned how to co-parent effectively.
  • A client stops using alcohol or other drugs, begins a 12-Step Group and finds a sponsor, and doesn’t have complications that will interfere with the first year of living clean and/or sober.
  • A client receives guidance with a career, and values are reassessed, strengths and aptitudes for changes are explored; decisions are made, and a plan is launched.
  • A client is seeking help for depression and he/she learns to implement better self-care, exercises, sleeps and eats well and no longer feels overwhelmed.